Friday, December 10, 2010

a wonderful circle

This may come off as a soapbox rant than anything, but I figure those of you who are regulars would see the sentiment behind it.

I've been making soap like crazy for about three years now and every year the variety of scents grows. Most of the ingredients are purchased locally, yes, I could get them for a few dimes cheaper online, but I love the customer service of local businesses. Well I've shipped several boxes of soap this week and last, which means money has been spent here at the farm. So that means another local business has been supported, then tonight I took some of the money and supported another local business when I made my children so happy as I pulled into the parking lot of a Christmas tree farm. I'd say that's a pretty wonderful circle!

Oh! Speaking of customer service.... about a week ago I pulled into the feed store, (the same one I blogged about here) to get more feed, the guys who normally load the feed into the truck greeted me inside the store and knew what feed I was there for! I didn't even have to say what I wanted, to say that I was stunned was an understatement. Maybe caught off guard would be a better description. I appreciate very much when they call me by my first name and not just after I write it on a check or sign a debit card slip, but as I walk into the store, I appreciate that they know my children's names and converse with them and that when my husband goes into the store, despite the fact we've never been in together they know who he is too. But to be able to know what I need to but before I said it was above and beyond just customer service!


  1. Love that kind of friendly customer service! So much better then the "other" nasty kind that is usually out there, the kind that says "your interupting me", when that is their JOB!

  2. Small town America at your service. Of course Maine is one big small town for which we are so grateful and happy.


So what's the view from your world about that? I'd enjoy hearing it.